
Creative Leadership in Crisis
What makes a leader successful in a crisis
situation? Jane Downeys White Paper was developed for
the Presentation at the National Risk and Insurance Management
Society annual conference held in Chicago in April 2003. The
research indicates that that there are three methods of dealing
with Crisis:
1. Use innovation and risk
management to avoid crisis
2. Use innovation following a crisis to develop recovery
and new pathways
3. Following a crisis, fail as an organization
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